2014 One of the Best Years Ever for Outsourcing, Suggests ISG Index

The global outsourcing industry delivered one of its best years ever in 2014, capped by double-digit growth in the fourth quarter fueled by a buyer’s market in the Americas, a jump in mega-relationships, and a rise in contract restructurings, Information Services Group (ISG), a leading technology insights, market intelligence and advisory services company. Data from the ISG Outsourcing Index, which measures commercial outsourcing contracts with annual contract value (ACV) of $5 million or more, show that fourth-quarter ACV surged 27 percent, to $5.8 billion, over the prior year as the number…

Apple posts highest ever revenue, biggest ever by a public company

Shareholders of Apple Inc will have a fat pocket, Apple’s board of directors has declared a cash dividend of $.47 per share of the Company’s common stock. The dividend is payable on February 12, 2015, to shareholders of record as of the close of business on February 9, 2015. Apple posted its financial results for its fiscal 2015 first quarter and the numbers have made it to the history book, its the biggest ever by a public company.

Customer Service in India has Evolved

After spending a decade in customer service industry, it has been a norm for me to judge an organization basis the customer service and not the product. No matter how fabulous your product is, lack of customer service will call for doomsday for the product. My recent experiences are not from a high end product or service, the positive experience has come from the cheapest of services of I had bought. I would still expect it to get it right at the first time but an acknowledgement and rectification of…

India will be the World’s Fastest Growing Economy by 2017

The January 2015 edition of Global Economic Prospects published by World Bank suggest India will be the fastest growing economy, will surpass china’s growth momentum as well. As per the report, India’s GDP will grow by 7.1% by 2017, higher than china (6.9%) and rest of the world (3.2%).  This change in out is primarily attributed by the change in government which escalated reforms and fixed policies paralysis in last few years. Some key highlights from the reports on India’s (including South Asia) improved outlook;

Facebook at Work, will your employer use it ?

Facebook finally makes entry in enterprise segment with the launch of ‘Facebook at Work’. Facebook has have been using it internally from quite some time for collaboration and has seen success. This new platform is now available on  iOS and Android app store and is called “Facebook At Work,” along with a version of Facebook at Work accessible via its main website, which will let businesses create their own social networks amongst their employees that are built to look and act like Facebook itself reported techcrunch. Facebook at Work lets you create a work…

Microsoft and Oracle Preferred Vendors for Enterprise Software

A survey conducted by Piper Jaffray from 112 CIOs across 8 different industries suggest Microsoft and Oracle are the preferred enterprise software. The survey demographic was primarily North American (85%) and ~25% of respondents reported annual IT budgets in excess of $50 million. The Technology, Retail and Restaurant sectors were most represented, accounting for 47%, 17% and 11% of the total responses respectively. Oracle’s preference for enterprise software is driven by their strong presence on-premise solution, this may not to be an exciting news for other enterprise software providers in…

10 lakh new jobs, up to 40% hike in 2015 from Indian Companies

If the surveys are to be believed, Indian companies are planning to give their best to employees and create new ventures for employment. A recent report published in ET suggest, India Inc planning to create close to 10 lakh new jobs and dole out pay hikes of up to 40 per cent for best performers in 2015. The average salary increments may also be higher in the range of 15-20 per cent, as against 10-12 per cent across various sectors during 2014. New-age sectors like e-commerce are likely to see relatively…

Estimated growth of the public cloud market by 2020 by $191 Billion, suggest KPMG’s 2014 Cloud Computing Survey

Pretty unrealistic to think doing business without cloud based model in next 5 years, almost all major business would have adopted in some or other form. KPMG’s 2014 Cloud Computing Survey puts it as “Essentially, a new era is unfolding, positioning cloud as a key delivery model for the evolution of IT in business innovation”. KPMG’s 2014 Cloud Survey report, reflects the perspectives of more than 500 global business executives—including CEOs, CIOs and CFOs—from organizations with annual revenues between $100 million and $20+ billion and spanning more than a dozen…

Young population is driving internet usage across the world

A survey conducted by atkearney reveals what may not be surprising, young users across the world are driving internet usage, they are often connected. “In countries such as Brazil and Nigeria, with younger populations and solid smartphone penetration, two-thirds of respondents say they are continuously connected,” according to the report. “The respondents who are continuously connected tend to be younger and single.” The survey was conducted on 10,000 “connected consumers”—those who say they connect to the Internet at least once a week, but oftentimes much more. Survey includes approximately 1,000 consumers each in…

HUL tops the list in India in 2014 Aon Hewitt Top Companies for Leaders Winners

In their annual report on 2014 Aon Hewitt Top Companies for Leaders Winners, HUL has topped the list amongts Indian companies, globally its ranked 3rd. GE tops the list globally, followed up IBM. Along with HUL, ICICI Bank and Mahindra Group feature in top  25 list of Top Companies for Leaders. Godrej Industries Limited and Associated Companies (GILAC) gets special recognition in the research. “Participating in the Top Companies for Leaders study is a good opportunity for us to reflect on our talent and leadership philosophies and benchmark ourselves with other world…