New Absence Management Solution from Aon Hewitt Helps Clients Effectively Design and Manage Complex Absence Programs

TORONTO, March 27, 2013Aon Hewitt, the global human resources solutions business of Aon plc (NYSE: AON), today announced it has launched 360° Absence Solutions, an innovative and comprehensive approach that combines risk analysis, design, planning and delivery to help companies more effectively manage their absence-related costs, compliance risk, administrative burden and lost productivity.

Aon Hewitt’s research and experience show that undermanaged employee absences can account for a significant amount of payroll. However, many companies, including those that have absence management solutions in place, say they are unable to calculate the total cost of absence in their organization. Other organizations report that they do not have the appropriate resources to measure or transform all of the dynamics that cause absence. In fact, recent Aon Hewitt research finds that 87 percent of employers surveyed do not measure the impact or cost associated with absences.

Aon Hewitt’s 360° Absence Solutions combines Aon Hewitt’s world-class data and analytics tools to analyze employers’ existing absence management programs and assess their absence-related risks such as regulatory compliance, attributed costs, administrative burden and lack of employee engagement. Armed with this data, Aon Hewitt’s more than 700 absence management consultants across North America provide companies with a holistic framework for developing and implementing integrated solutions that can help transform their absence dynamics.

“An effective absence management strategy is critical for employers, since having employees away from work is costly and disruptive. However, the design, compliance and administration of these programs have become so complex that even the savviest organizations have trouble managing them,” said Cindy Keaveney, executive vice president of Aon Hewitt’s Absence and Productivity Management practice. “360° Absence Solutions combines our specialized expertise and sophisticated tools into a single integrated solution and [takes] [reduces] the complexity of managing, tracking, quantifying and successfully administering employee absences. It addresses absence problems comprehensively, so companies can compete more efficiently and enhance workforce productivity.”

As part of its new solution, Aon Hewitt also recently launched the 360° Absence iPhone App™, which enables workers to access information associated with their leave of absence or short-term disability in real time. Employees can use the app to perform a number of absence-related tasks, including submitting new claims, reporting time lost from work on an existing claim, accessing their current balance of available time and uploading documentation using the iPhone’s camera.

“Managing absence programs can be confusing and cumbersome for both employers and employees,” added Tom Gergely, senior vice-president and national practice leader for Aon Hewitt’s 360° Absence Solutions in Canada. “By leveraging our deep expertise and world-class platforms, we can empower clients with a comprehensive absence solution that drives better awareness and program outcomes, and gives employees an easier way to effectively manage their absences.”

To learn more about Aon Hewitt’s 360° Absence Solutions, visit

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About Aon Hewitt
Aon Hewitt is the global leader in human resource solutions. The company partners with organizations to solve their most complex benefits, talent and related financial challenges, and improve business performance. Aon Hewitt designs, implements, communicates and administers a wide range of human capital, retirement, investment management, health care, compensation and talent management strategies. With more than 29,000 professionals in 90 countries, Aon Hewitt makes the world a better place to work for clients and their employees. For more information on Aon Hewitt, please visit

About Aon
Aon plc (NYSE:AON) is the leading global provider of risk management, insurance and reinsurance brokerage, and human resources solutions and outsourcing services. Through its more than 65,000 colleagues worldwide, Aon unites to empower results for clients in over 120 countries via innovative and effective risk and people solutions and through industry-leading global resources and technical expertise. Aon has been named repeatedly as the world’s best broker, best insurance intermediary, reinsurance intermediary, captives manager and best employee benefits consulting firm by multiple industry sources. Visit for more information on Aon and to learn about Aon’s global partnership and shirt sponsorship with Manchester United.

Media Contact:
Alexandre Daudelin

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