By Narayan Ammachchi
Brazilian technology giant Stefanini has launched a new BPO unit to offer HR and payroll outsourcing services. The new unit will focus on sealing deals with global firms struggling to manage human resources in Latin America.
The Sao Paulo-based company has set up two delivery centers, in Sao Paulo and Mexico City, to offer the service in 19 countries across Latin America. Stefanini said it is the first to offer such a service in the region, where labor laws vary from country to country.
In a press release, the company said it would fully take care of its clients’ human capital management so that the clients can focus on their core businesses. From employee training to labor tax, Stefanini will take care of every aspect of human capital management.
More importantly, Stefanini will take on the task of helping its clients comply with the labor laws in the Latin American countries where they are operating. “Human capital is the vital part of any business and it should be groomed, retained and sharpened,” said Graham Beachum, executive director of Stefanini’s new BPO unit.
Stefanini appears to have been preparing for this day for the past two years. In 2011, it bought Code X Inc., a technical staffing firm, and a year later purchased the staffing division of the U.S.-based RCG Global Services. Now both these units could contribute to making Stefanini’s new venture a success.
A shortage of skilled labor and the difficulty in managing human capital has long hindered many Latin American countries from attracting foreign investment. A recent report published by NelsonHall forecast Latin America to have the highest revenue growth in payroll, recruitment and multi-process outsourcing.
Founded in 1987, Stefanini is one of the most reputed IT services firms Latin America. The company provides offshore, onshore and nearshore IT services, including application development services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing.