Ever wondered customer services touches us in all aspects of life and it starts with our family members at home. Consider a situation, your father asks for drive to friends place but you have other priorities, you may politely refuse him or simply say no but as customer he was expecting something and we couldn’t deliver because of personal priorities. Now he won’t really hang on it because it’s all about emotional bonding considering its family, he will simply forget. However, if I could have done it, he would be delighted provided…
What your customer wants
